Cosmetics from wish.com fail to comply with EU-legislation

20. apr 2018

Cosmetics from the popular web shop wish.com often fail to provide consumers with mandatory information. More than half of the cosmetic products bought by The Danish Consumer Council THINK Chemicals did not have the required ingredient list.

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Cosmetics from wish.com fail to comply with EU-legislation
Photo: The Danish Consumer Council THINK Chemicals

Wish.com products may not comply with EU legislation

Wish.com is an American based web shop that offers all kinds of products for a price that is often very cheap. Many of the products are manufactured and sent from China.

However, in investigations from the The Danish Consumer Council products from these major web shops have in several cases been shown to be of questionable quality. Furthermore products from these sites can have problems with complying with EU law and safety standards.

Therefore the Danish Consumer Council THINK Chemicals bought 39 cosmetic products from wish.com. The purpose was to examine whether or not they lived up to the EU cosmetics regulation.

What is The Danish Consumer Council THINK Chemicals?

Ingredient lists are missing on more than half of the products

In the EU it is a legal requirement that cosmetic products such as creams, deodorants and mascaras must have an ingredient list.

An ingredient list helps you to check if the product for example contains perfume or suspected endocrine disrupting substances.

But 21 of the 39 cosmetic products bought from wish.com did not have the required ingredient list.

Read about all tests of chemicals in consumer products from the Danish Consumer Council THINK Chemicals

1 Nivea cream contained banned preservatives

A Nivea cream in the sample had the required ingredient list. But it contained 2 banned allergenic preservatives (methylisothiazolinone and methylchloroisothiazolinone).

These substances have been banned in creams and other so-called leave on products since February 2017.

The cream looks exactly like the classic blue Nivea tub. But on the Danish market it is without the 2 banned preservatives.

The Danish Consumer Council THINK Chemicals: Do not buy cosmetics from wish.com

“In general we cannot recommend buying your cosmetics and personal care products on wish.com. Many of the products do not comply with the EU cosmetics regulation simply because they do not have an ingredient list. Consequently, you have no clue of what is in the products.”

Stine Müller, project manager, the Danish Consumer Council THINK Chemicals

The Danish Association of Cosmetics and Detergents: The consumer safety is at risk

“Wish has become incredibly popular among consumers and is today the fifth most popular web shop in Denmark. This is worrying because like the findings from The Danish Consumer Council THINK Chemicals show many of the products do not comply with European and Danish legislation. It is anti-competitive for the Danish and European manufactures and it puts the consumer safety at risk. Regardless of whether you buy your cream or mascara in a physical store or online you must be able to trust that the product does not constitute a health risk. Unfortunately this is not the case when you shop on wish.com. Consequently we also recommend consumers to not buy cosmetics and personal care products on wish.com or other Chinese web shops.”

Helle Fabiansen, CEO, The Danish Association of Cosmetics and Detergents

Wish.com has been contacted for a comment, but none has been received.

For further questions regarding the findings, please contact project manager at The Danish Consumer Council THINK Chemicals Stine Müller on sm@fbr.dk.